Finn and the staff

Behind every fortune is a staff. Yours starts with Finn.

Finn is the chief of staff. Six managers report to Finn, specialists report to the managers, and all of them answer to the two of you.

Finn

You never see a dashboard first. You see Finn.

Finn is the one voice of the staff. Everything the office does overnight reaches you through Finn, in plain words.

Texts you both

In the group chat or one to one. Finn carries each yes between you, so neither of you chases the other.

Open

Reads you the morning

The daily briefing is four pages, written overnight. Read it, hear it or print it.

Open

Runs the Money Date

Once a week the house meets. Finn sets the agenda from the week, so nobody plays accountant.

Open

Brings in a person

When a gap needs a licensed coach or therapist, Finn finds one who reads the record first. Two yeses add them.

Open

Try it

Finn asks. The two of you decide.

This is a real exchange from the staff. Nothing moves until both of you say yes.

The Carter House

FinnThe Guardian rebid your car insurance. Same coverage, $38 less a month. Two yeses and I’ll switch it.
Each month
$38
Each year
$456
Coverage
Same

You’re holding both phones. Press each key, or try a no.

Amanda

Josh

The chain of command

Six managers. Nobody goes around the chain.

Specialists report to a manager. Managers report to Finn. Finn reports to you. One clear line means one clear answer.

The managerThe jobSpecialists on the bench
The ControllerCloses the books, pays the bills and catches the leaks.Margin, Anchor, Concierge, Parley, Lever
The StrategistTurns goals into plans and keeps the house on pace.Goals, Plans, Sapling, Perk
The StewardWatches what the house owns and owes: debt, property and investments.Ladder, Deed, Porch, Keel, Steady, Quill
The GuardianGuards the downside: insurance, identity and fraud.Armor, Cipher, Willow
The AnalystKeeps the record, scores the house and writes the reports.Record, Score, Reports
The HeraldWrites the daily briefing and Merger Wire.Briefing, Wire

How the work gets done

Every specialist runs the same five steps.

  1. Something changes.A paycheck lands, a policy comes up for renewal, a charge bills twice.
  2. The specialist watches.It gathers what the record already knows about your house.
  3. It brings one clear move.A report, a flag or a recommendation, with the math shown.
  4. A second pass checks it.Nothing reaches you until it has been verified.
  5. You both say yes.The move is made, logged and scored. A miss is written back into the playbook.

The rules of the staff

What the staff may never do.

Earn on its advice

No one on the staff earns a cent on what it recommends. It answers to the house and to no one else.

Move alone

Every move waits for both partners. A yes by text opens the app, and you confirm there.

Push past a no

A no stops the move. Finn may bring it back once. Two noes rest it for 90 days. The staff is never scored on how often you say yes.

Judge you

The staff reads every signal in the house. It helps. It does not judge.

Take credit for the market

The staff is scored on the leaks it closes and the rungs the house earns. Never on what stocks did.

Share your house

Your data is anonymized before processing and never used to train models.

Your staff is ready when you are.